How to Use Folders for Storing Email

How to Use Standard Folders

If you look under either the Hotmail or computer-answers account in the picture below, you'll see that there are already 5 standard folders in each.

Shows the standard folders for an email account.

Inbox: This folder contains the email that's been sent to you. Email remains here until you delete it or move it to a different folder.

Drafts: When you're writing an email, if you don't get time to finish it, you can click the "Save" button at the top and a copy will be saved to your "Drafts" folder so that you can reopen and complete it later. Similarly, if you close a message (click the "X" button in the top right-hand corner) without having sent it, you'll be asked if you want to save the message to your "Drafts" folder.

Sent items: This folder contains copies of email that you've sent. You can prevent copies being automatically saved by clicking on the Shows the menu button. button, selecting "Options...", selecting the "Send" tab, and then unchecking the "Save copy of sent messages in the 'Sent Items' folder" box.

Junk e-mail: This contains email that Windows Live Mail thinks may be spam. No spam filter gets everything right though, so if there are messages here (the folder will display in bold when it contains unread messages, with a number appended indicating how many unread messages it contains), it's worth checking periodically to see if any valid messages were sent here by mistake.

Deleted items: This folder contains messages which have been deleted, so that they can be restored if they were deleted by mistake. If you open this folder and delete a message from it, then that message is permanently removed. You can also permanently delete all messages from this folder by right-clicking on the folder and selecting "Empty 'Deleted items' folder" from the pop-up menu. You can also configure Windows Live Mail so that it will automatically empty the "Deleted items" folder when you exit by clicking on the Shows the menu button. button, selecting "Options...", selecting the "Advanced" tab, clicking on the "Maintenance..." button, and then checking the "Empty messages from the 'Deleted Items' folder on exit" box.

How to Use Custom Folders

If you start to get significant amounts of email, it makes sense to organize it so that you can find the messages you're looking for quickly and easily. A good way to use this is to create folders and move related messages into them.

To do this, click on the down arrow next to the "New" button, and select "New folder".

Shows how to create a new folder.

In the next window, select where you want the folder to appear (in this case we'll put it under the top level of the companswtest Hotmail account), and give it a name.

Shows how to specify the name and location of the folder.

When you click on "OK", the folder will appear in the folder pane in the position in which you created it (in this case, under the top level of the companswtest Hotmail account).

Shows the new folder.

To move emails into a folder, you can either drag them (put the cursor over the message you want to move, press and hold the left mouse button, move the cursor to the relevant folder, an then release the button), or right-click on the message, select "Move to folder..." from the pop-up menu, and then choose the relevant folder.

Shows how to move a message to a folder.

<-- Previous Page

Receive Email

Next Page -->

Using Contacts